Policies

 
This privacy policy discloses the privacy practices for www.Frame.pics. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data?
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

-Information Collection, Use, and Sharing

We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
 

-Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address). All financial information (like credit card number, expiration date) are entered on the merchants secured payment page. We do not capture or store any financial information through the website.

-Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
   • See what data we have about you, if any.
   • Change/correct any data we have about you.
   • Have us delete any data we have about you.
   • Express any concern you have about our use of your data.

-Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. We never collect sensitive information (such as credit card data), that information is processed and encrypted through the merchant’s payment page. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the payment page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

-Returns

www.Frame.pics creates custom products at the request of our customer. Therefore, we do not accept returns or offer credits or exchanges on custom items. All sales are final. Currently we do not ship as a normal business practice.  If we have made an exception and shipped product to you we will happily replace the merchandise if it is damaged or broken in shipping. Standard shipping is 8 -14 days, subject to delays beyond www.Frame.pics control and its shipping agent

-Copyright consideations

By completing and submitting digital images to Frame.Pics you agree that you consent to and reviewed our privacy policy here and found at  http://goo.gl/Skxe3V   and you own the copyright to the image(s) (Works) you are submitting for printing at High Desert Frameworks Inc (HDFW).   In addition the Works you are submitting are original creations and do not infringe another person’s intellectual property rights nor does it violate the privacy rights of others. Any copyright violations that may incur through the submission of your image/Work are solely your responsibility. Furthermore, you agree to indemnify and hold harmless HDFW for all costs, fines, penalties and attorneys’ fees and court cost incurred by HDFW as the result of any copyright infringement claim brought against the company resulting from its sale and printing of your image(s)/Works. You further acknowledge that you have the authority to make this commitment for you, your company or for the individual submitting the order.  Additionally, you agree that HDFW may request you to completed and sign a “Copyright Information and Declaration” document prior to receiving final product.  This document serves to protect and educate you and/or the artist(s) on HDFW’s copyright policy and it affects you as a customer of HDFW.  Should you have any questions please call 541-647-2191 prior to placing your digital printing or restoration project.  You may also contact us at:  http://highdesertframeworks.com/contact